Zoom Phone System Support
Zoom’s enterprise phone software is the phone solution for your organization’s business phone system. Get Zoom phone support with administrative and user phone settings, phone porting and more to troubleshoot your technical issues.
Administrative
- Zoom Phone certificate update
- Zoom Phone Warning Labels
- Assigning client codes to phone calls
- Using Zoom Phone role management
- Setting up contact center integration
- Creating a shared directory of external contacts
User
- Changing phone settings (client or app)
- Changing phone settings (web portal)
- Getting started with Zoom Phone (users)
- Frequently asked questions about Zoom Phone
- Viewing call history and recordings
- Using call monitoring (listen, whisper, barge, take over)
Hardware
- Zoom Phone Public Certificate Authority and SIP Proxy Address Change
- Setting up firmware update rules
- Desk phone companion mode
- Setting up a Poly OBi series analog telephone adapter (ATA) to support fax
- Quick start guide for the AudioCodes MP1288 gateway
- Yealink troubleshooting guide and frequently asked questions
Number Ordering and Porting
- Porting away from Zoom Phone
- Recovering a deleted phone number
- Opting out of Zoom Phone SMS and using a third-party provider
- Moving numbers between accounts
- Requesting a BYOC number port
- Requesting a vanity toll-free number
Zoom Phone Hardware as a Service
Zoom For Government
Administrative
User
Hardware
- Zoom Phone Public Certificate Authority and SIP Proxy Address Change
- Setting up firmware update rules
- Desk phone companion mode
- Setting up a Poly OBi series analog telephone adapter (ATA) to support fax
- Quick start guide for the AudioCodes MP1288 gateway
- Yealink troubleshooting guide and frequently asked questions
Number Ordering and Porting
Zoom Phone Hardware as a Service
Zoom For Government
Additional Resources
Zoom Community
Find solutions, ask questions and collaborate with other phone system users in the Zoom Phone Community.
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